Returns & Refunds
Due to the perishable nature of our crispy chicken skins, we are unable to accept physical returns of food products. If you are unsatisfied with your order or received damaged goods, please contact us within 14 days of delivery for a full refund or replacement.
Review Policy
Ensure your request is submitted within 14 days of delivery and pertains to quality issues, damage, or incorrect items.
Contact Support
Email our team at [email protected] with your order number and clear photos of the product and packaging.
Verification
Our quality assurance team will review your claim within 2-3 business days to determine if a refund or reshipment is eligible.
Resolution
Once approved, a credit will be applied to your original payment method or a fresh batch of chips will be shipped to you immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing